Privacy Policy

Pinball EDU Inc., dba Spinners

Effective Date: January 1st 2026

Pinball EDU Inc., doing business as Spinners ("we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including information collected through SMS communications.

1. Information We Collect

We may collect the following information when you interact with our website, services, or in-person experiences:

  • Name

  • Phone number

  • Email address

  • Booking and event information

  • Payment information (processed securely through third-party providers)

  • Any information you voluntarily provide to us

2. How We Use Your Information

We use your information to:

  • Process bookings and reservations

  • Send confirmations and reminders

  • Provide program and event updates

  • Respond to inquiries and support requests

  • Send announcements and promotional communications

  • Improve our services and customer experience

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from Pinball EDU Inc., dba Spinners.

These messages may include:

  • Booking confirmations and updates

  • Event reminders

  • Program updates and notifications

  • General announcements

  • Promotional and marketing messages

Message Frequency

Message frequency may vary depending on your interactions with us.

Opt-Out Instructions

You can opt out of SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS communications from us.

Help Instructions

For assistance, reply HELP or contact us at privacy at spinnerspinball dot org.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

4. Data Sharing and Third Parties

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.

We may use trusted third-party service providers (such as Dialpad and payment processors) to operate our business. These providers are only given access to the information necessary to perform their services and are not permitted to use your information for their own marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without parental or guardian consent. If we become aware that such information has been collected without proper consent, we will take steps to delete it.

7. Your Rights and Choices

You may:

  • Opt out of SMS communications at any time by replying STOP

  • Contact us to update or correct your information

  • Request that we delete your personal data, where applicable

To make a request, contact: privacy at spinnerspinball dot org

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us:

Pinball EDU Inc., dba Spinners
201 E. Patrick St #189
Frederick, MD 21705
Email: privacy at spinnerspinball dot org

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Together, We Play!